S o l v e I T
Our Services
Discover with SolveIT Solutions how service excellence for your company can propel it into a promising future. We are a strategic ally in the creation of secure and lasting value.
S o l v e I T
Our
Services
Discover with SolveIT Solutions how service excellence for your company can propel it into a promising future. We are a strategic ally in the creation of secure and lasting value.
Where others see problems, we see solutions
At SolveIT Solutions, we transform challenges into opportunities. Our services are designed to equip your company with the most advanced business tools on the market. From initial assessment to full implementation and ongoing optimization, our expert team works side-by-side with you to customize solutions that not only meet, but exceed your expectations.
We offer?
Independent and personalized advice to select the solutions that best fit your vision and objectives.
Configurations and fine-tuning that seamlessly integrate our solutions with your company’s processes, ensuring a smooth and efficient transition.
Comprehensive training programs to empower your teams and ongoing support to ensure maximum performance of your solution.
Implementation Workshop
By Use Case
- Dedicated training on your solution.
- Advice on implementation.
- We accompany you in the first steps.
- Solution design.
- Basic implementation (see detail).
- Data loading based on templates provided by the client.
- Turnkey project: tell us what you need, and we will take care of it.
Implementation Project
Turnkey Project
- Dedicated training on your solution.
- Advisory on implementation.
- We accompany you in the first steps.
- Solution design.
- Basic implementation (see detail).
- Data loading based on templates provided by the client.
- Turnkey project: tell us what you need, and we will take care of it.
Implementation Enablement
By Complex Use Case
- Dedicated training on your solution.
- Advice on implementation.
- We accompany you in the first steps.
- Solution design.
- Basic implementation (see detail).
- Data loading based on templates provided by the client.
- Turnkey project: tell us what you need, and we will take care of it.
Implementation Enablement
By Complex Use Case
- Dedicated training on your solution.
- Advice on implementation.
- We accompany you in the first steps.
- Solution design.
- Basic implementation (see detail).
- Data loading based on templates provided by the client.
- Turnkey project: tell us what you need, and we will take care of it.
Extended Email Support
Includes unlimited responses to first-level e-mail inquiries.
In addition to the support offered by the manufacturer, this concept includes unlimited answers to first-level consults by e-mail.
It is designed to provide quick and efficient assistance with routine issues or frequently asked questions.
Premium Video Call Support
Quota of hours of personalized and advanced support through video calls.
It includes a quota of annual hours of personalized and advanced support through video calls.
This support is designed to address complex issues and provide detailed assistance. Sessions can be booked based on availability and must be consumed within the quarter, as they do not accumulate or carry over to subsequent periods.
Essential
10 hours per year
buy
- Extended email support
- Premium Video Call Support: 10 hours per year
- Possibility of face-to-face sessions
- Flexibility between periods
Advanced
20 hours per year
- Extended email support
- Premium Video Call Support: 10 hours per year
- Possibility of face-to-face sessions
- Flexibility between periods
Superior
35 hours per year
buy
- Extended email support
- Premium Video Call Support: 10 hours per year
- Possibility of face-to-face sessions
- Flexibility between periods
Exclusive
Personalized
- Extended email support
- Premium Video Call Support: 10 hours per year
- Possibilty of face-to-face sessions
- ✅Flexibility between periods